Privacy Policy

Richmond Transport Ltd. (“we”, “us”) respects your privacy. This page explains what we collect on this website, why, and what we do with it. We follow Canada’s privacy laws, including PIPEDA and BC’s Personal Information Protection Act.

What we collect

• What you type into our quote or contact form: your name, company, phone, email, pickup and delivery cities, and load details.
• Basic website use data, such as pages visited and the type of device, collected by Google Analytics.

Why we collect it

• To reply to your request and give you a price.
• To arrange and manage your shipment if you book with us.
• To understand how people use our site so we can improve it.

We do not sell your information. We do not send marketing emails unless you ask us to.

Who we share it with

Only the services that help us run this website and our business: our website and form host, Google Analytics, and our email provider. If you book a shipment, we may share needed details with customs brokers and border agencies to move your freight.

Cookies

We use Google Analytics, which sets cookies to measure site traffic. You can block or delete cookies in your browser settings. The map on our contact page is provided by Google Maps.

How long we keep it

We keep quote requests only as long as we need them for business and legal reasons. Then we delete them.

Your choices

You can ask to see, correct or delete the information we hold about you. Contact us and we will help.

Contact us

Richmond Transport Ltd.
103 - 2646 Auburn Street, Abbotsford, BC V2T 3K1
Phone: (604) 776-2245